IT
IT Systems & Support Specialist
Candidate Profile
We are looking for a motivated and hands-on IT professional to join our team.
If you are passionate about technology, eager to learn, and ready to take ownership of both support and infrastructure tasks, this role is for you.
Main Responsibilities & Tasks
In this role, you will combine helpdesk support with systems administration:
- Provide 1st & 2nd level support to users and stores (remote & on-site)
- Participate in network installation, maintenance & troubleshooting (firewall, VPN, VoIP, RF Scanners)
- Ensure smooth operation of internal infrastructure: laptops, desktops, servers, routers, switches, firewalls, printers, phones, internet, intranet, LANs & WANs
- Perform capacity planning, storage management & monitor database performance
- Carry out routine audits and proactive system checks
- Support and maintain Microsoft Azure, Active Directory, and Office 365
- Take ownership of hardware lifecycle: installation, maintenance, troubleshooting
- Assist in OS management: installation, maintenance, patching & troubleshooting
- Set up, configure, and maintain workstations (PCs, laptops, mobile devices), peripherals, and networking hardware
What we expect:
- University degree in Computer Science or related field
- Self-driven, proactive attitude with ability to prioritize and deliver under pressure
- Curiosity and willingness to learn and adapt to new technologies
- Team spirit, with willingness to share knowledge and help others
- Attention to detail and problem-solving mindset
- Genuine interest in emerging technologies and IT trends
What We Offer
- Opportunity to work on both support and infrastructure projects
- Continuous learning and growth through exposure to a wide range of technologies
- A stable and supportive work environment where your input matters
- The chance to contribute to building strong in-house IT knowledge and capabilities